Strategic Continuous Process Improvement

ISBN-10: 0071767185
ISBN-13: 9780071767187
Edition: 2012
Authors: Gerhard Plenert
List price: $62.95 Buy it from $10.61
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Description: Proven strategies for achieving continuous process improvement Strategic Continuous Process Improvementhelps you understand the various tools and methodologies available, which tool to use, and when to use it. The book gives you a strategic way to  More...

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Book details

List price: $62.95
Copyright year: 2012
Publisher: McGraw-Hill Professional Publishing
Publication date: 10/24/2011
Binding: Hardcover
Pages: 256
Size: 6.00" wide x 9.00" long x 0.75" tall
Weight: 1.100
Language: English

Proven strategies for achieving continuous process improvement Strategic Continuous Process Improvementhelps you understand the various tools and methodologies available, which tool to use, and when to use it. The book gives you a strategic way to look at continuous process improvement (CPI), the information needed to review a problem, and then properly define its characteristics. From these characteristics, a choice of CPI methodology or methodologies will evolve and emerge. Selecting the right tool will then define the overall success of the CPI process. Reducing inventory... Product leveling... Strategic alignment... Total productive maintenance... Benchmarking... Supply chain collaboration... Statistical sampling... Process management... Eliminating waste... Companies today are faced with a lot of pressures, and are forced to reinvent themselves and keep improving in order to stay in business. But which methodology will work and be foolproof? The choices are often overwhelming, including criteria outlined by the American Society for Quality Six Sigma; The Lean/Toyota Production System; Theory of Constraints; ISO 9000; American Production and Inventory Control Society; and the Supply Chain Council. Too many organizations are failing to be competitive, not because they cannot solve problems, but because they don't know which problems to solve and which tool to use. This book clearly explains how to identify problems and select the appropriate tool(s) to solve them. Strategic Continuous Process Improvement Offers an overview of continuous process improvement (CPI) principles Discusses change management and how to bring commitment to the CPI process at all levels Explains how to develop a CPI plan of action Shows how to create a world class management CPI environment Includes real-world examples from private industry and government sectors describing the specific impact of CPI Helps you understand all the various improvement methodologies available today Presents strategies applicable to both private and government sectors

Preface
Acknowledgments
Introduction
CPI Framework
Why Another Book on CPI?
Quality Methodology Performance
Defining CPI (Continuous Process Improvement)
Comparing CPI Methodologies
Summary
Identifying a CPI Opportunity
Models for CPI
Japan and Process/Quality Innovation
Goals
Successful Change Management
Summary
CPI Options
What CPI Options and Benchmarks Are Available?
TPS-Toyota Production System
TQM-Total Quality Management
TQC-Total Quality Control
Lean
Six Sigma
QFD-Quality Functional Deployment
Concept Management
Breakthrough Thinking
TOC-Theory of Constraints, Bottleneck Analysis, Constraint Analysis
Process Reengineering
ISO Standards
Strategic Mapping
Hoshin Planning
Simulation/Modeling
Summary
What Are the Characteristics of Each Option?
Integration
Summary
Mapping CPI Characteristics Against Your Problem
Lack of Organizational Strategic Alignment with No Focus on Quality
Materials Tracking Issues in Logistics
Medical Lab Labeling and Reporting Errors
Information Technology Programming Inefficiencies
Poor Manufacturing Control of Production Activity
Attorney's Office Workflow Inefficiencies
High Quality Defect Rate in Printing Process
Summary
Executing the Improvement Process
Identifying the Correct CPI Tool
The Role of Measurement and Reward Systems
Defining the Measurement System
The Role and Purpose of Control Systems
Summary
The Role of Governance, Performance Reviews, Cascading, and Communication
A Governance System
Regular Performance Reviews
A Methodology for Cascading
A Communications Plan
Summary
World Class CPI
"Moving the Needle"
Summary
Summary and Conclusions
Index

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