Six Sigma for Sustainability

ISBN-10: 0071752447
ISBN-13: 9780071752442
Edition: 2012
List price: $41.99 Buy it from $12.38
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Description: Two Six Sigma Master Black Belts show how to create and implement a corporate sustainability strategy using Six Sigma Six Sigma for Sustainabilityexplains how to get started with a corporate sustainability program or take existing sustainability  More...

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Book details

List price: $41.99
Copyright year: 2012
Publisher: McGraw-Hill Professional Publishing
Publication date: 9/1/2011
Binding: Hardcover
Pages: 304
Size: 6.25" wide x 9.25" long x 1.00" tall
Weight: 1.188
Language: English

Two Six Sigma Master Black Belts show how to create and implement a corporate sustainability strategy using Six Sigma Six Sigma for Sustainabilityexplains how to get started with a corporate sustainability program or take existing sustainability programs to a higher level of systematic management and production of results. Regardless of why large companies are going green, the shift is never an easy one, particularly within large corporations, where change can be glacial. That's where this book comes init's the perfect resource for CEOs launching or professionalizing an environmental sustainability program, and Six Sigma Green or Black Belts charged with running a green or sustainability strategy. The authors show how typical Six Sigma/DMAIC structures lend themselves to sustainability, and how to use the power and tools of Six Sigma to help solve the challenge of sustainability. They explain in detail how typical sustainability problems such as carbon emissions, energy conservation, materials recycling, water use, and finance can be solved using Six Sigma tools. This is a practical, case-based book on the topic of sustainability program implementation. Six Sigma for Sustainability Offers a unique approachfamiliarizes the Six Sigma expert with sustainability issues, and vice versa Includes valuable advice on how to successfully apply Six Sigma to green initiatives that promote long-term sustainability while driving bottom-line results Provides case-based examples of concrete Six Sigma projects, including energy program design and solar energy within the government Approaches sustainability from a value chain perspective, leveraging and engaging employees, suppliers, and customers in the initiative Demonstrates the leadership framework necessary to drive sustainability Discusses how to be "more good" instead of "less bad" Uses examples from The Natural Step and the 4 systems conditions (extraction, creation, disruption, and basic human needs) Provides an overview of the Greenhouse Gas Protocol and the Carbon Disclosure Project Complete coverage: Sustainability as a Core Strategy and a Leadership Imperative; The Business Case; The Sustainability Transfer Function; Sustainability Leadership and the Collaborative Management Model; Driving Organizational Change to Support Sustainability Initiatives; Sustainability Measurement Systems; Transformational Change and the Power of Teams; Six Sigma Methodologies Applied to Sustainability Initiatives; Projects and Case Studies; Design for Six Sigma; Engaging All of the Stakeholders, Employees, Customers, and Suppliers; Stakeholder Management; Supply Chain Management; "Customer Chain" Management; Conclusion

Prologue
Introduction
Acknowledgments
A Letter from the Next Generation
Developing the Business Case
Who Should Address This Challenge?
Developing the Sustainability Business Case at the Company Level
Workforce
Customers
Regulations
Developing the Sustainability Business Case at the Project Level
Chapter Summary-Key Points
Notes
Sustainability and the Collaborative Management Model
The Paradox
New Levels of Organizational Complexity
Evolution of the Six Sigma Leadership Framework
Six Sigma as a Leadership Framework
The Collaborative Leadership and Governance Model
Developing a Set of Leadership and Management Practices
Annual Planning and Strategy Development Workshop
CMT Strategic Planning Dialogue Agenda
Midpoint Dialogue Session
Weekly Reviews and Alerts Dialogue
Collaborative Management Process Summary
The Need for Real-Time Performance Data
The Role of the Facilitator/Coach
Moving from Model to Practical Application
The Key to Breakthrough Performance
The Need for Discipline and a Collaborative Leadership Environment
Chapter Summary-Key Points
The Sustainability Transfer Function
Transfer Functions and Why They Are Important
Building the Sustainability Transfer Function
The Transfer Function for Office Waste
The Role of Location
The Transfer Function for Office Water
Conclusion
Chapter Summary-Key Points
Notes
Sustainability Measurement and Reporting
Reporting Overview
Benefits and Drivers for Reporting
Brand
Track Progress toward Goals
Regulatory Compliance
Shareholder Pressure/Securities and Exchange Commission (SEC) Guidance
Reporting and Measurement Standards/Protocols
The Greenhouse Gas Protocol
The Global Reporting Initiative (GRI)
The Climate Registry
The Carbon Disclosure Project (CDP)
International Standards Organization (ISO)
Process and/or Tools
Consider Business Goals
Consider GHG Accounting Principles
Define Organizational Boundaries
Define Operational Boundaries
Select Base Year
Identify Emissions Sources/Calculate Emissions
Verify Inventory
Reporting Emissions
Establish a GHG Reduction Target
Examples of Voluntary Reporting Initiatives
Sustainability Investment-Rating Agencies
Buildings
Chapter Summary-Key Points
Transformational Change and the Power of Teams
Why Green Project Teams Fail
Uncertainty of Purpose, Lack of Goal Clarity
Narrow Focus
Lack of Authority
Insufficient Data and Tools for Analyzing the Data
Weak Leadership
Eliminating the Potential Failure Modes
The Six Sigma Methodology for Driving Team Success
Development of Detailed, One-Page Team Charters
Business Case
Opportunity Statement
Goal Statement
Project Scope
Team Selection
Team Charter Evaluation
Establishing a Supporting Leadership Structure
Sponsors
Champions
Team Leader
Adoption of a Consistent Team Problem-Solving Model Known as DMAIC
Define
Measure
Analyze
Improve
Control
Blitz Teams
Summary of DMAIC
Change Management
Do You Change or Just Think about Change?
Myriad Theories, Universal Formula
Create a Shared Need
Shape a Vision
Mobilize Commitment
Monitor Progress
Make the Change Last
Organized for Change
Leading Change
Six Sigma Integrated Team Framework as a Model for Driving Transformational Change
Sponsors' Launch
Champions' Launch
Project Launch
DMAIC, Blitz Teams, Organization-Wide Adoption
Putting It All Together
The Six Sigma Methodology Applied to Sustainability Projects
Background
Define
Measure
Analyze
Improve
Control
Chapter Summary-Key Points
Note
Sustainability and Real Estate
Real Estate Decisions Relating to Energy and the Environment
The Right Steps in the Right Order
Reduce Your Space Requirements
Factor Carbon into Location Decisions
Transportation
Energy and Water Consumption
Electrical Power Sources
Site Selection for New Space
Physical Risk of Climate Change
Apply Green Standards to New Buildings or Space
Existing Building Operations and Retrofits
Engage Employees in Support of Green Initiatives
Green Leasing
Financing Multitenant Building Retrofits and Existing Lease Constraints
Measuring Success and Environmental Reporting
Chapter Summary-Key Points
Notes
Six Sigma Sustainability Project Examples
Selecting Projects
Example Project: Reducing Cost and Carbon Through Energy Efficiency in Office Buildings
Example Project: Reducing the Environmental Impact of Company Office Space through Increased Office Space Agility
Example Project: Greening Leased Space
Define
Measure
Analyze
Improve
Control
Chapter Summary-Key Points
Notes
Design for Six Sigma
Designing the Corporate Sustainability Program Using the House of Quality
Identify and Prioritize Customer Requirements
Translate Customer Requirements into Measurements That Reflect Those Requirements
Set Performance Targets
Identify Critical Process Features Required to Achieve Performance Targets
Design the Processes That Will Meet the Critical Features
Design and Innovation in Projects Using DMADV
Measure Phase: Operational Definitions
Chapter Summary-Key Points
Stakeholder Management
Defining Stakeholder Management
Understanding Stakeholder Needs
Converting Needs to Requirements
The Stakeholder's Type and Level of Influence on the Sustainability Project/Initiative
Assignment of a Team Member to Own a Stakeholder Relationship and Drive the Strategy
Likelihood/Degree of Stakeholder Support/Opposition to a Project and Associated Factors
The Web of Stakeholder Groups
Conclusion
Chapter Summary-Key Points
Notes
Conclusion Letters to Tomorrow's Corporate Leaders
Letter to Tomorrow's Chief Sustainability Officer
Letter to Tomorrow's Corporate Real Estate Leader
Business Case Template and Examples
Sustainability Transfer Function
Sample Energy Conservation Opportunity Evaluation Checklist for an Office Building Assessment
Sample High-Level Process Map for Energy Conservation in an Office Facility
Sample Functional Performance Criteria for Enterprise Carbon Accounting Software
Index

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