Building Engaged Team Performance Align Your Processes and People to Achieve Game-Changing Business Results

ISBN-10: 0071742263
ISBN-13: 9780071742269
Edition: 2011
List price: $49.95 Buy it from $3.00
eBook available
This item qualifies for FREE shipping

*A minimum purchase of $35 is required. Shipping is provided via FedEx SmartPost® and FedEx Express Saver®. Average delivery time is 1 – 5 business days, but is not guaranteed in that timeframe. Also allow 1 - 2 days for processing. Free shipping is eligible only in the continental United States and excludes Hawaii, Alaska and Puerto Rico. FedEx service marks used by permission."Marketplace" orders are not eligible for free or discounted shipping.

30 day, 100% satisfaction guarantee

If an item you ordered from TextbookRush does not meet your expectations due to an error on our part, simply fill out a return request and then return it by mail within 30 days of ordering it for a full refund of item cost.

Learn more about our returns policy

Used Starting from $18.08
New Starting from $27.41
eBooks Starting from $36.00
Buy
what's this?
Rush Rewards U
Members Receive:
coins
coins
You have reached 400 XP and carrot coins. That is the daily max!
You could win $10,000

Get an entry for every item you buy, rent, or sell.

Study Briefs

Limited time offer: Get the first one free! (?)

All the information you need in one place! Each Study Brief is a summary of one specific subject; facts, figures, and explanations to help you learn faster.

Add to cart
Study Briefs
Business Ethics Online content $4.95 $1.99
Add to cart
Study Briefs
Business Law Online content $4.95 $1.99
Add to cart
Study Briefs
Management Online content $4.95 $1.99

Customers also bought

Loading
Loading
Loading
Loading
Loading
Loading
Loading
Loading
Loading
Loading

Book details

List price: $49.95
Copyright year: 2011
Publisher: McGraw-Hill Professional Publishing
Publication date: 9/21/2010
Binding: Hardcover
Pages: 240
Size: 6.25" wide x 9.25" long x 1.25" tall
Weight: 1.188
Language: English

Roland R. Cavanagh, P.E., is a professional engineer and Pivotal Resources Consultant with Pivotal Resources. His areas of expertise include process measurement and applied statistics, business reorganization, and Six Sigma methods.

Acknowledgments
Prologue: The GPS Story
Engaged Team Performance, What and Why
Engaged Team Performance at a Glance
"As the Pendulum Swings"-A Brief History of Adventures in Business Improvement
From the Outside In: Understanding the Customer Experience
Individual Goals: What You Measure Is What You Get
Is it Process or Performance? Both!
Changing Process: The GPS Story and the Power of Lean Six Sigma
Power to the People: Facilitation and the Cycle of Change
The Right Performance Metrics: Effectiveness and Efficiency
Team Goals
The Fluid Organization of the Future: Making the Transformation to ETP
Expectations, Rewards, and the Motivation to Excel
The New Age of Collaboration: New Paradigms in Organization and Competition
Deploying Engaged Team Performance within Your Organization
Eight Steps to Deploying Engaged Team Performance in Your Organization
The Path Forward
The Role of Senior Leadership in Enabling Engaged Team Performance
Breakthrough: The Future of Engaged Team Performance
Appendix: The GPS Case Study
Bibliography
Index

×
Free shipping on orders over $35*

*A minimum purchase of $35 is required. Shipping is provided via FedEx SmartPost® and FedEx Express Saver®. Average delivery time is 1 – 5 business days, but is not guaranteed in that timeframe. Also allow 1 - 2 days for processing. Free shipping is eligible only in the continental United States and excludes Hawaii, Alaska and Puerto Rico. FedEx service marks used by permission."Marketplace" orders are not eligible for free or discounted shipping.

Learn more about the TextbookRush Marketplace.

×