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Innovative Performance Support Strategies and Practices for Learning in the Workflow

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ISBN-10: 007170311X

ISBN-13: 9780071703116

Edition: 2011

Authors: Con Gottfredson, Bob Mosher

List price: $35.99
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Book details

List price: $35.99
Copyright year: 2011
Publisher: McGraw-Hill Education
Publication date: 1/16/2011
Binding: Paperback
Pages: 272
Size: 7.30" wide x 9.20" long x 0.60" tall
Weight: 1.210

The Case for Performance Support
Supporting Performance @ All Five Moments of Need
Establishing Process as Your Learning and Support Backbone
Beginning at the Moment of Apply and Designing from there
Brokering Your Learning Assets
Employing the Strength of Social Learning
Managing Deliverables with Content Management Practices
Implementing your Performance Support Strategy