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Paul A. Argenti has provided management, leadership, and corporate communication consulting and training for more than 100 companies and non-profits, worldwide. He is a professor of corporate communications at the Tuck School of Business and the author of several international bestsellers, most notably the classic The Power of Corporate Communication. Courtney M. Barnes is co-founder and principal member of Think Communications, LLC. She is also the editor of PR News and an active contributor to magazines and journals serving the business community.