Negotiate and Win: Proven Strategies from the NYPD's Top Hostage Negotiator Proven Strategies from the NYPD's Top Hostage Negotiator

Name: Negotiate and Win: Proven Strategies from the NYPD's Top Hostage Negotiator Proven Strategies from the NYPD's Top Hostage Negotiator
Price: 18.47 USD
Availability: InStock
ISBN: 9780071428033

ISBN-10: 0071428038

ISBN-13: 9780071428033

Edition: 2004

Authors: Dominick J. Misino

List price: $19.95

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Most of what we do every day involves negotiating - and most of us aren't any good at it. Veteran police negotiator Dominick Misino here presents techniques and strategies, proven in the toughest situations, that anyone can use to boost their negotiating success.

Book details

List price: $19.95
Copyright year: 2004
Publisher: McGraw-Hill Companies, The
Binding: Hardcover
Pages: 224
Size: 6.50" wide x 9.50" long x 1.00" tall
Weight: 1.034
Language: English

Introduction: Talk to Me	p. 1
Fifty Ninja Warriors at Your Back: Teamwork and the different roles in a negotiation	p. 9
Position Is Everything: Before you negotiate, be mentally and physically in the right place	p. 23
Don't Give the Bad Guy a Gun: Before you begin to negotiate, know what you will not give up	p. 39
Contain, Negotiate, Close: There are three phases to every negotiation. Finish one before you go on to the next	p. 57
Your Ears Are Your Most Important Tool: Good negotiating comes down to good listening. If you can't hear, you can't negotiate	p. 73
The First Yes: Establishing rapport makes it possible to negotiate when your life is on the line	p. 87
Is He a Psycho, or Just a Maniac?: Knowing what kind of crazy you're dealing with can help you tailor your negotiating approach	p. 99
The Two Ds: Demands and Deadlines: To the skilled negotiator, demands and deadlines are like diamonds: your best friends	p. 119
Sometimes It Only Takes Three Cigarettes: The end game: closing the deal	p. 137
The Five-Minute Car Deal and More Real-Life Adventures: A hostage negotiator looks at some real-life negotiation problems	p. 155
Don't Get Taken: Tips to avoid becoming a sucker-or a hostage	p. 173
Index	p. 183
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