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Business and Corporate Aviation Management On-Demand Air Travel

ISBN-10: 0071412271
ISBN-13: 9780071412278
Edition: 2003
Authors: John J. Sheehan
List price: $59.00 Buy it from $21.69
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Description: Here is a comprehensive and practical guide to choosing a business aviation model, setting it up, and making it work. It covers regulatory requirements, policies, scheduling, planning, security, safety, training, and more.

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Book details

List price: $59.00
Copyright year: 2003
Publisher: McGraw-Hill Professional Publishing
Publication date: 6/12/2003
Binding: Paperback
Pages: 330
Size: 6.00" wide x 9.00" long x 1.25" tall
Weight: 1.628
Language: English

Here is a comprehensive and practical guide to choosing a business aviation model, setting it up, and making it work. It covers regulatory requirements, policies, scheduling, planning, security, safety, training, and more.

Foreword
Acknowledgments
Introduction
Setting the Scene
On-Demand Air Transportation
On-Demand Air Transportation Defined
Personal Aviation
Business Aviation
The Beginnings
Travel Is Important for Business
The Reasons
How Companies Use Aircraft
Justifying Business Aviation
Fortune 500
Safety
The Future
Aircraft
Aircraft Characteristics
On-Demand Aviation Methods
Employee/Owner-Flown
In-House Flight Department Using Owned/Leased Aircraft
Management Company
Joint Ownership
Interchange
Time Share
Charter
Fractional Ownership
Choosing the Best Method
Determining the Need
Air Transportation Needs
Why Individuals and Companies Use On-Demand Air Transportation
Defining the Requirement
Air Transportation Analysis
Travel History
The Future
Solutions
Choosing the Method
What Users Want in On-Demand Air Transportation
Methods
Running the Numbers
Cost Components
Evaluating the Options
Getting Started
First Things
Aircraft Use Policy
Chargebacks
Oversight
Staying Informed
Owner/Employee-Flown Operations
Purpose of the Business Aircraft
Learning to Fly
Role of the Owner/Employee-Pilot
Acquiring the Aircraft
Acquisition Assistance
Insurance
Flight Records
Standards
The Business of Safety
Training
Duty Time
Limitations
Maintenance
Aircraft Charter
Checking the Record
Charges
Evaluation
Fractional Ownership
Investigating the Service
Managing It
In-House Aircraft
Finding the Right People
Basing the Operation
Acquiring the Aircraft
Management Company
The Contract
Performance Measures/Reports
Joint Ownership
Other Methods
Running the Business
It Really is a Business
Organization
Scheduling
Personnel
Policy
Procedure
Scheduling Software
International
Administration
Administrative Practice
Developing Practices
Talking With the Folks Downtown
Organizational Conflict
Get Them on Your Side
Making House Calls
Finance and Accounting
Taxes
Financial Planning
Budgets
Building the Budget
Capital Budgets
Controlling/Tracking Budgets
Budget Justification
Personnel
Hiring
Motivation
Communicating Expectations
Performance Evaluation
Human Resources
Career Development
Leadership
Planning
Mission Control
The Plans
Flight Department Performance
Efficiency versus Effectiveness
Ratios
Tracking It
Comparisons
Presenting the Information
Information versus Data
Reports
Flight Department Evaluation
Saving Money
Seeking a Better Way
Optimizing
Know Thyself
Outside Help
All That Glitters Is Not Gold
The Payoff
Image of the Department
Advertising the Department
Customer Orientation
Customer Surveys
The Tools
Presentation
The Sale
The Small Flight Department
Communications
Support Staff
Networking
Think Backup
Planning
Flight Department Management
Management 101
The Basics
Planning
Execution
Feedback
No Shortcuts
Theories of Management
The Beginnings
Behavioral Approaches
Modern Theories
Future Theories
Learning It
Management Skills
Acquiring Skills
The Flight Department Manager as a Business Executive
Training the Boss
Preparing the Next Generation
Mentoring
Teamwork
Universal Mentoring
Flight Departments in Trouble
Normal Operations
Warning Signs
Bottom Line
The Defining Moment
Attention Getters
Educating
Communicating (Again!)
It Only Takes Once
Corporate Stages of Development
Entrepreneurial Stage
Growth Stage
Consolidation Stage
Mature Stage
Decline, Renewal, or Acquisition
Combinations
Lessons Learned
A Sense of Mission
Standards
Leadership
Rapport with the Company
Teamwork
Operations
Overview
Is This Any Way to Run an Airline?
Accident Rates
Compliance
Risk versus Reward: Cautionary Tales
Critical Elements
Attractive Awards
Flight Operations Manual
Building It
Excuses, Excuses
Changes
Every Situation?
Singing from the Same Hymn Book
International Standards
Standards for Life
Needing Them
Predictability
Development
Procedure or Technique?
Checking Up
Operations
Dispatch Control
Setting Limits
Flight Crew Scheduling
Flight Crew Duty Time Limits
How Many Pilots?
Checklists
The Tyranny of Automation
Aircraft Airworthiness
Noise
Helicopter Operations
Chartering Aircraft
Knowing the Regulators
Training
International Operations
Airports
Security
Professionalism
Job Security
Technical Challenge
The Professional Approach
Maintenance
Contract or In-House Maintenance
Contract Maintenance
In-House Maintenance
Organization
Small Flight Departments
Larger Flight Departments
Personnel
Maintenance Operations
Airworthiness Determination
Maintenance Planning
Maintenance Control
Discrepancies
Minimum Equipment List
Maintenance Away From Home Base
Aircraft Maintenance Reference Materials
Parts Inventory and Control
Duty Time
Quality Control
Maintenance Manual
Aircraft Handling
Security
Evaluating Maintenance Performance
Recordkeeping
Regulations to Comply With
Computerized Record Tracking Systems
Training
Maintenance Resource Management
Passenger Handling
Safety
Safe Hangars for All
Solo Technicians
Upstairs, Downstairs
Know the Regulators
Selling Maintenance
Safety
Safety Programs
Crafting the Safety Function
Model Safety Program
Building In Safety
Passenger Safety
Accident/Incident Planning
The Plan
Elements of the Plan
Implement It
Putting It All Together
Institutional Flight Departments
Most Admired
Profit and Loss
The Excellent Flight Department
Ways and Means
Attainment
Safety, Service, Value
Safety First, Last, Always
Service with a Smile
Good Value Creates Job Security
Hierarchies
When in Doubt
Business Aviation Background
Air Transportation Requirements
Owner Flown Procedures
Budget Justification
Employee Jobs and Performance
Glossary
Index
About the Author

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