How to Measure Training Results A Practical Guide to Tracking the Six Key Indicators

ISBN-10: 0071387927
ISBN-13: 9780071387927
Edition: 2002
List price: $45.00 Buy it from $8.61
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Description: How to Measure Training Results presents practical tools for collecting and measuring six types of data critical to an overall evaluatin of training. This timely resource: Includes dozens of reproducible tools and processes for training evaluation  More...

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Book details

List price: $45.00
Copyright year: 2002
Publisher: McGraw-Hill Education
Publication date: 3/20/2002
Binding: Hardcover
Pages: 300
Size: 7.50" wide x 9.50" long x 1.25" tall
Weight: 1.914
Language: English

How to Measure Training Results presents practical tools for collecting and measuring six types of data critical to an overall evaluatin of training. This timely resource: Includes dozens of reproducible tools and processes for training evaluation Shows how to measure both financial and intangible/non-financial results

Jack Phillips, PhD, (Birmingham, AL) is the founder of the ROI Institute and author or editor of more than 60 books. He conducts workshops, provides consulting services, and speaks at conferences globally. Patricia Pulliam Phillps, PhD, (Birmingham, AL) is president and CEO of the ROI Institute, Inc. She has authored or edited more than 30 books on measurement and evaluation. She regularly conducts workshops and provides consulting services worldwide.

Acknowledgments
Introduction
The Need for and Benefits of Measurement and Evaluation of Training Outcomes
The ROI Model and Process
Step 1. Develop Training Objectives: The Basis for Measurement
Step 2. Develop Evaluation Plans and Baseline Data
Step 3. Collect Data During Training (Levels 1 and 2)
Step 4. Collect Data After Training (Levels 3 and 4)
Step 5. Isolate the Effects of Training
Step 6. Convert Data to Monetary Values
Step 7. Identify the Costs of Training
Step 8. Calculate the Return on Investment (Level 5)
Step 9. Identify Intangible Benefits
Step 10. Generate an Impact Study
Fast and Easy Approaches to Measuring Training Outcomes
Gaining Management Support and Implementing the Process
Index

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