| Foreward | |
| Acknowledgments | |
| Introduction | |
| About the Authors | |
| A Day in the Life of a Mobile SheDevil | p. 1 |
| "Disruptive Technology" - A New Alchemy | p. 5 |
| Needed and Do-able: A Wireless Data History | p. 17 |
| How Needs Drive Technologies - And Vice Versa | p. 19 |
| The Power of Convergence - Telegraphy, Telephony and Radio | p. 23 |
| Advances in Mobile Telephony and Military Radio | p. 27 |
| Roots of Cellular: MTS Voice Systems | p. 27 |
| Spread of Analog Cellular | p. 29 |
| The Push for Digital Voice and Data | p. 30 |
| Wireless Data in Our Time | p. 33 |
| The Drivers for Wireless Today | p. 35 |
| The Growth of "Horizontal" Wireless Business | p. 37 |
| Tomorrow's Wireless | p. 38 |
| Untethered Enterprise: No Pain, No Gain | p. 43 |
| "Beam Me Up, Scottie" | p. 43 |
| Good Questions are the Start of a Solution | p. 45 |
| The Five "Ws" (and one "H") of Wireless Data | p. 48 |
| Three "Dead Giveaways" for a Wireless Data Solution | p. 48 |
| Pioneers: Fidelity Investments Go Wireless | p. 48 |
| Pioneers: Unwiring BellSouth Telecommunications - "May the Field Force Be With You" | p. 54 |
| Your Enterprise: Where to Go from Here? | p. 59 |
| At the Leading Edge | p. 63 |
| Case Study #1: FedEx: A Revolution in Wireless | p. 63 |
| Package Tracking | p. 63 |
| Case Study #2: Northeast Utilities: GPS Mapping and Dispatch | p. 70 |
| Case Study #3: Telemetry and Wireless Troubleshooting | p. 74 |
| Case Study #4: Designing an Effective Police Radio System | p. 81 |
| Case Study #5: Fast Auto Claims Estimating | p. 88 |
| The Wireless Consumer: What Will it Take to Woo the Mass Market? | p. 93 |
| The Pervasive Wireless Model | p. 96 |
| Safe and Effective | p. 101 |
| Wireless Convenience and Desire | p. 102 |
| Three Vectors for Growth | p. 106 |
| Computing Can Give Insights into Wireless' Future | p. 108 |
| When Consumers Talk | p. 114 |
| Tips for Mobile Operators | p. 117 |
| Middleware is the Hub of Wireless Computing | p. 121 |
| Reaching Main Street | p. 123 |
| Abstraction Simplifies Technology | p. 123 |
| Now, When Don't Your Need Middleware? | p. 127 |
| When Your DO Need Middleware | p. 127 |
| The Functions of Wireless Middleware | p. 129 |
| How Do You Choose Wireless Middleware? | p. 133 |
| Wireless Networks and Devices Complete the Mobile Landscape | p. 145 |
| Understanding Network Types | p. 148 |
| In the U.S., There are a Wide Variety of Public Data Networks for Mobility | p. 152 |
| War of Devices | p. 162 |
| The Emerging Form Factor | p. 166 |
| PDAs to the Rescue? | p. 168 |
| "Ruggedized" Terminals and Hybridization Device Trends of the Future | p. 169 |
| Creating a Wireless Business: A Primer | p. 173 |
| Getting Started | p. 175 |
| Steps to a Successful Solution | p. 176 |
| Assembling the Project Team | p. 178 |
| Requirements Analysis: Developing a Process Specification | p. 182 |
| Designing the System Architecture | p. 184 |
| Issue Request for Proposals | p. 185 |
| Elements to Consider When Choosing a Mobile Device | p. 186 |
| Issues to Consider When Choosing a Network Provider | p. 193 |
| Things to Consider When Developing a Wireless Application | p. 197 |
| Testing | p. 205 |
| Staging | p. 209 |
| Piloting Your Application | p. 210 |
| Rolling Out | p. 213 |
| Finding the Right Partner | p. 213 |
| Conclusion | p. 214 |
| Boldly Go ... Inventing the Wireless Enterprise | p. 217 |
| Common Knowledge Doesn't Always Apply | p. 218 |
| Determining Whether or Not to Go Wireless | p. 219 |
| Is Wireless Right for Your Business? | p. 222 |
| The Time is Now | p. 225 |
| Epilogue | p. 227 |
| Glossary | p. 229 |
| Industry Directory | p. 245 |
| Bibliography | p. 249 |
| Index | p. 251 |
| Table of Contents provided by Blackwell. All Rights Reserved. |