How to Measure Human Resource Management

Name: How to Measure Human Resource Management
Availability: InStock
ISBN: 9780071369985

ISBN-10: 0071369988

ISBN-13: 9780071369985

Edition: 3rd 2002 (Revised)

Authors: Jac Fitz-enz

List price: $68.00

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Description:

This edition contains new material to reflect major changes since 1994. New chapters cover topics such a measuring intellectual capital, measuring Web-Based HR systems, and using Human Resources Information Systems.

Book details

List price: $68.00
Edition: 3rd
Copyright year: 2002
Publisher: McGraw-Hill Education
Publication date: 1/16/2002
Binding: Hardcover
Pages: 368
Size: 6.40" wide x 9.10" long x 1.22" tall
Weight: 1.430
Language: English



Preface to the Third Edition


Prologue: The Long Road to Today



Why Measure Human Resources



The New Human Resources



Trends in Human Resources



Designing a Measurement System That Works



If You've Never Measured HR Before ...



How to Measure Hiring and Staffing



Measuring Workforce Planning



Measuring Recruiting



Keeping Management (Your Customer) Satisfied with the Hiring Process



How to Measure Compensation and Benefit Values



Compensation: Connecting It to Revenues and Expenses



Benefits: Measuring Plan Effectiveness



How to Measure Training and Development Values



e-Learning: Distance and Self-Paced Learning Measures



Knowledge Management: Linking with Organizational Learning



Leadership and Management Development: Measuring the Effect



Career Management: Tracking the Value



Organization Development: Measuring the Business Outcome



How to Measure Employee Relations and Retention Programs



Orientation and Counseling: Measuring Connections and Cost



Absenteeism and Turnover: Understanding Costs and Reasons



Labor Relations



e-HR: Moving HR to the Web



Workforce Analytics: Supporting Business Decisions



Communication: Reporting Outcomes and Trends



How to Measure Alternative Methods' Value



Outsourcing and Call Centers: Assessing the Value



Employee Self-Service: Gauging Effectiveness


Epilogue: Where HR Goes from Here--Prospects, Problems, and Payoffs in the Twenty-First Century


Index