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On Track Taking Meetings from Good to Great

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ISBN-10: 0070893098

ISBN-13: 9780070893092

Edition: 2002

Authors: Leslie Bendaly

List price: $39.99
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Description:

Best-selling author and teamwork consultant Leslie Bendaly knows what it takes to build high-performance teams and in On Track she provides you with dozens of proven tips and techniques that will ensure your meetings those many and crucial hours you spend in discussions with your colleagues pay off in results. Bendaly covers it all from explaining the basics of meeting design, preparation and facilitation to showing you how to overcome the most common but tough challenges of facilitating a meeting including: Getting full participation and creating group energy Sparking creative thinking and opening minds to others' ideas Managing conflict and dealing with difficult behaviors Dealing…    
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Book details

List price: $39.99
Copyright year: 2002
Publisher: McGraw-Hill Trade
Binding: Paperback
Pages: 247
Size: 8.25" wide x 10.50" long x 0.50" tall
Weight: 1.342
Language: English

Table of Contents
Introduction
The Role of the Facilitator
Getting the Most from On Track
The Meeting Map
Pre-Meeting Steps
The Opening
Clarify Objectives
Clarify the Role of the Meeting Facilitator
Develop Meeting Agreements
Describe the Route
The Body
Commitments to Action and Recap
Using the Map
Using the Meeting Map for Regular Meetings
Making Powerful Decisions
Encountering a Decision-Making Pothole
Decision-Making Methods
The Tools of the Trade
The Generating and Organizing Ideas Technique
Force Field Analysis
Pros and Cons Chart
Multi-Voting
Priority Sequencing
The Decision-Making Criteria Grid
Performance Checks
The General Process Check
The Logic Check
Feelings Check
Creativity Check
Getting People to be Open to Ideas
Tools for Getting People Unstuck
Dealing with Difficult Behaviors
Tapping People's Best
The Silent Type
The Monopolizer
The Intimidator
The Nice Guy
The Unhappy Camper
Dealing with Conflict
Determining When to Intervene
Conflict Arises
Preventing Negative Conflict
When Conflict is Present
Managing Conflict
The Roots of Conflict
Get Innovative
Environments that Spark Creative Thinking
Starting Out Right
Tools for Tapping Creativity
Check Your Meeting Leadership Style
Check Your Task/Process Style
The Essential Skill
Questioning - A Critical Skill
Common "How Do You …?" Questions
How Do You Ensure Full Participation?
How Do You Deal with Senior People in Meetings?
How Do You Use a Timed Agenda?
How Can You Best Facilitate a Meeting When You Are the Team Leader or a Team Member?
How Do You Develop Meeting Facilitation Skills?
How Do You Ensure a "That Was a Great Meeting" Response?
And So …
Worksheets
Index