Big Book of Customer Service Training Games

Name: Big Book of Customer Service Training Games
Price: 2.78 USD
Availability: InStock
ISBN: 9780070779747

ISBN-10: 0070779740

ISBN-13: 9780070779747

Edition: 1999

Authors: Peggy Carlaw, Vasudha K. Deming

List price: $32.00

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Description:

Designed for anyone who manages front line service workers, this book is full of fun, engaging games that make it easy to train flight attendants, sales people, customer service reps, help desk personnel etc.

Book details

List price: $32.00
Copyright year: 1999
Publisher: McGraw-Hill Education
Publication date: 9/22/1998
Binding: Paperback
Pages: 224
Size: 7.00" wide x 9.00" long x 1.00" tall
Weight: 0.836



It's Who You Are


What You Say and How You Say It


Make the Connection


Here's Looking at You


Make It a Great Day


Stop, Look, and Listen


The Sky's the Limit


When the Going Gets Tough


Wait! That's Not All


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