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Communicating Change Winning Employee Support for New Business Goals

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ISBN-10: 0070364524

ISBN-13: 9780070364523

Edition: 2nd 1994

Authors: T. J. Larkin, Sandar Larkin

List price: $40.00
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Book details

List price: $40.00
Edition: 2nd
Copyright year: 1994
Publisher: McGraw-Hill Education
Publication date: 1/22/1994
Binding: Hardcover
Pages: 252
Size: 6.50" wide x 9.30" long x 0.40" tall
Weight: 1.144
Language: English

Communicate Directly to Supervisors
Target Supervisors
Don't Go Directly to the Front Line
Don't Trickle Down through Middle Management
Middle Managers: Improving Their Communication
Communicating Customer Service
Communicating New Technology
Communicating a Downsizing
Communication Training is Not the Answer
Making Supervisors Number One Priority
Use Face-to-Face Communication
If It's Not Face-to-Face, It's Not Communication
Video
Briefing Meetings
Company Newspaper
Suggestion Schemes
Employee Attitude Surveys
Putting Your Communication to the Test
Communicate Relative Performance of Local Work Area
Your Employees Don't Care About the Company
Communicating Quality: Better or Worse Than Competitor's
Communicating Quality: Looking In-House
Communicating Customer Service Performance
Stop Communicating Values
If You're the Boss, Communicate Performance
How to Communicate When Everything is Uncertain