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Sales Management

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ISBN-10: 0030243491

ISBN-13: 9780030243493

Edition: 5th (Teachers Edition, Instructors Manual, etc.)

Authors: Charles M. Futrell

List price: $70.00
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Book details

List price: $70.00
Edition: 5th
Publisher: Harcourt College Publishers
Binding: Paperback
Language: English

Preface
Introduction to Sales Managementp. 1
Sales Management: Its Nature, Rewards, and Responsibilitiesp. 2
Social, Ethical, and Legal Responsibilities of Sales Personnelp. 38
Planning the Sales Team's Effortsp. 77
Building Relationships through Strategic Planningp. 78
The Market-Driven Sales Organizationp. 128
Forecasting Market Demand and Sales Budgetsp. 162
Design and Size of Sales Territoriesp. 200
Sales Objectives and Quotasp. 234
Staffing the Sales Teamp. 267
Planning for Staffing Successful Salespeoplep. 268
Recruiting Successful Salespeoplep. 298
Selection, Placement, and Socialization of Successful Salespeoplep. 336
Training the Sales Teamp. 375
The Management of Sales Training and Developmentp. 378
Contents of the Sales Training Program: Sales Knowledge and the Selling Processp. 412
Directing the Sales Teamp. 457
Motivating Salespeople toward High Performancep. 458
Compensation for High Performancep. 494
Leading the Sales Teamp. 540
Controlling the Sales Teamp. 583
Analysis of Sales and Marketing Costsp. 584
Evaluation of Salespeople's Performancep. 626
Notesp. 665
Glossaryp. 671
Indexp. 677
Table of Contents provided by Blackwell. All Rights Reserved.