| Introduction | p. vii |
| A Job with the U.S. Postal Service | |
| Working for the Postal Service | p. 3 |
| Welcome to the U.S. Postal Service | p. 3 |
| Salary, Benefits, and Employment Opportunities with the U.S. Postal Service | p. 4 |
| Training and Qualifications for U.S. Postal Service Jobs | p. 10 |
| Finding More Information on USPS Positions | p. 11 |
| Postal Service Job Descriptions | p. 15 |
| A Variety of Positions with the USPS | p. 15 |
| Post Office Clerk | p. 15 |
| City or Special Carrier/Special Delivery Messenger | p. 17 |
| Distribution Clerk, Machine | p. 20 |
| Flat Sorting Machine Operator | p. 21 |
| Mail Handler | p. 22 |
| Mail Processor | p. 23 |
| Mark-up Clerk--Automated | p. 24 |
| Rural Carrier | p. 25 |
| Clerk-Typist, Clerk-Stenographer, Typist | p. 27 |
| Data Conversion Operator | p. 28 |
| Cleaner; Custodian; Laborer, Custodial | p. 29 |
| Motor Vehicle Operator, Tractor Trailer Operator | p. 31 |
| Garageman | p. 32 |
| Building Equipment Mechanic | p. 33 |
| Electronic Technician | p. 35 |
| Familiarize Yourself with the Tests | p. 37 |
| Get to Know the Test | p. 37 |
| Rules and Procedures | p. 38 |
| Score Determination and Reporting | p. 39 |
| General Test-Taking Strategies | p. 40 |
| Score Higher: Address-Checking Strategies | p. 43 |
| Address-Checking Strategies | p. 43 |
| Practice Quiz | p. 44 |
| Strategies to Score Higher | p. 45 |
| Practice Exercises | p. 47 |
| The Real Thing: Practice an Exam | p. 50 |
| Score Higher: Memory for Addresses | p. 55 |
| Memory Strategies | p. 55 |
| Practice Quiz | p. 55 |
| Tips and Techniques | p. 57 |
| The Real Thing: Practice an Exam | p. 59 |
| Score Higher: Strategies for Working with Number Series | p. 63 |
| Number Series Strategies | p. 63 |
| Practice Quiz | p. 63 |
| Strategies for Working with Number Series Questions | p. 65 |
| Number Series Practice I | p. 66 |
| Number Series Practice II | p. 68 |
| Score Higher: Strategies for Following Oral Instructions | p. 73 |
| Tips for Oral Instruction Questions | p. 73 |
| Practice with Oral Instruction Questions | p. 75 |
| Model Examinations | |
| Exam 470 and Exam 460 | p. 97 |
| Exam 710 (Parts A and B) and Exam 711 (Part C) | p. 139 |
| Exam 911 | p. 185 |
| Exam 91 | p. 201 |
| Exam 630 | p. 229 |
| Glossary | p. 273 |
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