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| Contributors | |
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| Introduction: The Magic of Lifescripts | |
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| Lifescripts for Subordinates | |
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| Giving a Negative Performance Review | |
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| Turning down a Subordinate's Raise Request | |
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| Adding Responsibility to a Subordinate without More Pay | |
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| Announcing a Salary Reduction to a Subordinate | |
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| Telling a Subordinate to Watch His Drinking | |
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| Turning down a Subordinate's Promotion Request | |
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| Reprimanding an Alleged Sexual Harasser | |
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| Stopping Backstabbing among Subordinates | |
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| Insisting on Better Hygiene from a Subordinate | |
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| Terminating a Subordinate | |
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| Demanding Better Work Habits from a Subordinate | |
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| Correcting Repeated Mistakes by a Subordinate | |
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| Putting an End to a Subordinate's Gossiping | |
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| Reducing the Size of a Subordinate's Staff | |
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| Reducing the Size of Subordinate's Workspace | |
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| Turning down a Subordinate's Request to Hire His Offspring | |
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| Sending a Voluntary Termination Hint to a Subordinate | |
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| Asking a Subordinate to Improve Her Appearance | |
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| Suggesting a Subordinate Improve His Voice Manners | |
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| Handling a Flirtatious Subordinate | |
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| Suggesting a Subordinate Consider Psychotherapy | |
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| Questioning a Subordinate's Expense Report | |
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| Handling a Subordinate's Personal Use of Equipment | |
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| Asking if a Subordinate Is a Victim of Domestic Abuse | |
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| Dealing with a Brownnosing Subordinate | |
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| Apologizing to a Subordinate for Your Own Behavior | |
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| Turning down a Subordinate's Request for Time Off | |
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| Lifescripts for Superiors | |
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| Asking Your Superior for More Staff | |
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| Asking Your Superior for a Budget Increase | |
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| Warning Your Superior of Potential Client Problems | |
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| Warning Your Superior of Potential Vendor Problems | |
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| Apologizing to Your Superior for Your Own Backstabbing | |
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| Lifescripts for Vendors | |
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| Asking a Vendor to Lower Her Price | |
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| Complaining to a Vendor about His Service | |
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| Soliciting a Bid from a Vendor | |
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| Asking a Vendor to Accelerate His Work | |
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| Resisting a Vendor's Commercial Bribery | |
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| Threatening Litigation against a Vendor | |
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| Index | |