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    Hybride Wertschopfung: Mobile Anwendungssysteme Fur Effiziente Dienstleistungsprozesse Im Technischen Kundendienst

    ISBN-10: 3642337759
    ISBN-13: 9783642337758
    Author(s): Dr Oliver Thomas, Peter Loos, Markus N Ttgens, Markus Nuttgens
    Description: Die Grenzen zwischen Sach- und Dienstleistung verschwimmen zunehmend - Produkte sind in der Regel hybrid. Sie sind als kundenorientierte Problemlösungen zu interpretieren, die durch das Schnüren von Leistungsbündeln aus Sach- und  More...


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    Publisher: Springer-Verlag Berlin and Heidelberg GmbH & Co. KG
    Binding: Paperback
    Pages: 369
    Size: 7.87" wide x 61.42" long x 92.13" tall
    Weight: 1148.400

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