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    Handbook of Global Supply Chain Management

    ISBN-10: 1412918057
    ISBN-13: 9781412918053
    Author(s): John T. Mentzer, Matthew B. Myers, Theodore P. Stank
    Description: Today all companies either source globally, sell globally, or compete with some company that does. This handbook provides a comprehensive understanding and assessment of the field of global logistics and supply chain management.
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    Publisher: SAGE Publications, Incorporated
    Binding: Hardcover
    Pages: 600
    Size: 7.25" wide x 10.25" long x 1.50" tall
    Weight: 2.926
    Language: English

    Today all companies either source globally, sell globally, or compete with some company that does. This handbook provides a comprehensive understanding and assessment of the field of global logistics and supply chain management.

    Preface
    - Why Global Supply Chain Management?
    About Global Supply Chain Management
    About the Handbook
    Understanding Global Supply Chains
    Managing the Functions
    Resource Management
    Managing the Relations
    Making It Happen
    Conclusions
    Understanding Global Supply Chains
    - Global Supply Chain Management Strategy
    Background
    Global SCM Strategy
    Impacts on Strategic Orientation
    Capabilities and Structural Elements of GSCMS
    Performance Implications
    Integration of GSCMS Into Firm Strategy
    - Assessing the Global Environment
    Yesterday's Supply Chains in Today's Global Environment
    Cross-Cultural Influences and the Global Supply Chain
    Foreign Currency Volatility
    Political Economies
    Two Sets of Rules
    The New Environment of Hypersecurity
    Conclusions
    - Value and Customer Service Management
    Value Management
    Customer Service
    Customer Service and Value Management
    - Demand Mangement
    Derived Versus Independent Demand
    A Model of Supply Chain Demand Management
    Forecasts Versus Plans Versus Targets
    Sales and Operations Planning
    Why Is a Sales Forecast Needed?
    The Tools of Sales Forecasting Management
    Sales Forecasting Management Questions
    Demand Management: An Iterative Process
    - Knowledge Management
    From Data to Knowledge
    Building Knowledge Management Competence
    Challenges to Building Knowledge Management Competence
    - Process Orientation
    Introductory Views on SCM and Processes
    The Heritage of the Function-Oriented Organization
    Different Processes
    A Business Viewed as a System
    Elements in a Process-Oriented Organization
    Designing the Process-Oriented Organization
    Is SCM Possible in Function-Oriented Organizations?
    Should Processes Be Company-Specific or Standard?
    How to Make SCM Work
    Measurement, Analysis, and Development
    Conclusions
    Managing the Functions
    - Marketing and Sales Management
    Marketing Strategy
    Strategic Implementation Decisions
    Sales Force Program Decisions
    Summary
    - Product Management
    The Role of Product Management
    Global Product Launch
    Launch Strategy Influencers
    Global Launch Strategy Considerations
    Company One
    Company Two
    Summary
    - Operations Management
    What Is Operations Management?
    Operations Management Decision Problems
    Evolution of Operations Management
    Different Perspectives of Operations Management
    Operations Management in the New Economy
    Synchronizing the Marketplace and Operations through Agility
    Implications and Conclusions
    - Integrated Logistics Management
    Logistics in The Context Of Supply Chain Management
    Business Process Integration
    The Business Process Framework
    Methods and Techniques
    Organization and People
    Systems and Data
    Designing Integrated Logistics Business Processes
    Implementing Integrated Logistics Management
    Global Pharmaceuticals
    Summary
    - Inventory Management
    Inventory Basics
    Independent Versus Dependent Demand Inventory
    Reasons for Inventory
    Reasons against Inventory
    Types of Inventory
    Inventory Control Systems
    Single-Period Inventory Systems
    Multiperiod Inventory Systems
    Implications and New Strategies in Inventory Management
    Postponement
    Reducing Seasonal and Short-Life-Cycle Inventory Costs with Quick Response (QR)
    Supply Chain Partnerships and Vendor-Managed Inventory
    Conclusions
    - Transportation Management
    Transportation Decision Making
    Transportation Cost Behavior
    Collaborative Transportation Management
    Global Transportation Issues
    Conclusions
    - Warehouse Management
    The Role of Warehousing in Global Supply Chains
    Product Type and Warehousing Operations
    Why Have a Warehouse?
    The Location of Warehouses
    Warehouse Design and Operations
    The Role of Information in Warehouse Management
    Technology and Warehouse Operations
    Future Trends for Warehousing
    Suggested Readings
    - Supply Management
    The Strategic Supply Management Process
    Trends in Supply Management
    Concluding Thoughts
    Critical Support of Supply Chain Logistics Personnel
    The Changing Nature of the Workplace
    Creating a Customer-Focused Logistics Workforce
    Fundamental Information Exchange
    Knowledge Development
    Assistance To Employees
    Performance Feedback
    Workplace Affirmation
    Implementing a Customer-Focused Employee Plan
    Resource Management
    - The Lean Supply Chain: The Path to Excellence
    Conventional Supply Chain Management
    Is It More Than "Just-in-Time"
    Lean Supply Chain Basics: Flow and Pull Replenishment
    Work Flow Characterization: V, A, and T Configurations
    Fulfillment Characterization: Build-to-Stock, Assemble-to-Order, Build-to-Order, and Engineer-to-Order
    Applying Lean Principles To a BTS V-Type Process
    Conclusions
    - Financial Management
    Key Drivers of Financial Performance
    Measuring Financial Performance
    Making the Financial-SCM Connection: A Top-Down Approach
    Conclusions
    - Risk Management
    What Is Risk?
    Types of Risks in Global Supply Chains
    A Risk Management Process Model
    Identifying and Profiling Risks
    Risk Assessment and Evaluation
    Managing Risks and Risk Management Strategies
    Supply Chain Risk Management Strategy Implementation
    Mitigating Supply Chain Risks
    Conclusions
    Supply Chains as Interpretation Systems: Knowledge, Strategy, and Performance
    Recent Research on Information Management Within Supply Chains
    The Next Step: Fitting Supply Chain Knowledge and Strategy
    Identification of Ideal Profiles
    Implications
    Conclusions
    Managing the Relations
    - Relationship Management
    Shift in Organizational Strategy
    Relationship With Suppliers
    Examples of Benefiting from Supplier Relationships
    Establishing and Maintaining Supplier Relationships
    Organizational Changes to Establish Supplier Relationships
    Emerging Issues in Relationship Management
    Summary
    - Logistics Outsourcing
    Logistics Outsourcing History
    Why Outsource Logistics Activities?
    The Challenges of Global Logistics Outsourcing
    Some Concluding Examples
    - International Sourcing: Redressing the Balance
    The International Sourcing Phenomenon
    Wave After Wave
    The Performance Rationale
    On Balance
    Redressing the Balance
    Riding the Waves
    - Negotiation Through the Supply Chain
    Relationship Types Resulting from Supplier-Customer Negotiations
    Following the Negotiation Process in a Global Supply Chain Context
    Conclusions
    - Interfunctional Coordination
    What Is Interfunctional Coordination?
    Axes of Effective Interfunctional Coordination
    Mechanisms to Drive Coordination
    Common Goals and Measures
    Achieving Interfunctional Coordination
    Interfunctional Coordination: A Collaborative Climate for Success
    - Intercorporate Coordination
    The Managerial Behaviors of Interorganizational Coordination
    Environmental Characteristics for Effective Interorganizational Coordination
    Conclusions
    - Global Supply Chain Control
    Characteristics of the Controller's Strategy
    Magnitude and Scope of Control Requirements
    Implementation Effectiveness from Institutional Arrangements
    The Moderator Role of Institutional Environmental Differences
    Conclusion
    Making It Happen
    - Supply Chain Innovation
    Innovation as Strategy
    Supply Chain Innovation
    Innovation Processes
    The Importance of Organizational Culture and Processes
    Ramifications of Global Supply Chains
    Summary
    - Global Supply Chain Security
    Disaster Classification and Vulnerability Assessment
    Disaster Management Process
    Disaster Preparedness: Current Status
    Recent and Emerging Developments
    Conclusions
    - Diagnosing the Supply Chain
    Diagnosis
    Benchmarking Approaches
    Mapping Approaches
    Means-Ends Approaches and Cause-and-Effect Diagrams
    Curing Problems and Eliminating the Pain Points
    Summary
    - Change Management
    What Is Change Management?
    Developing the Change Management Strategy
    The Change Management Plan
    People and Organizational Issues
    Organizational Readiness for Change: The Change Management Survey
    Change Management Organizational Roles
    The Initial Response to an Announced Change
    Complacency
    Resistance to Change
    Resistance to Different Types of Change
    Change Management Myths and Realities
    Launching the Change
    Summary of Key Success Factors: The Change Equation
    Change Management in a Global Environment
    Name Index
    Subject Index
    About the Editors
    About the Contributors

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