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    Conflict Resolution for Managers and Leaders The CDR Associates Training Package

    ISBN-10: 0787985627
    ISBN-13: 9780787985622
    Author(s): CDR Associates Staff
    Description: CDR Associates' training programs have been recognized throughout the world for their high-quality, effective, and innovative approaches to handling conflict in diverse workplace settings. "Conflict Resolution for Managers and Leaders" is a  More...
    Buy it from: $204.60
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    Publisher: John Wiley & Sons, Incorporated
    Binding: Looseleaf - sheets only 
    Pages: 192
    Size: 11.50" wide x 11.50" long x 2.75" tall
    Weight: 3.542
    Language: English

    CDR Associates' training programs have been recognized throughout the world for their high-quality, effective, and innovative approaches to handling conflict in diverse workplace settings. "Conflict Resolution for Managers and Leaders" is a comprehensive training package. CDR Associates offers their proven program for teaching participants the key concepts and skills in conflict management, negotiation, and dispute resolution. The "Conflict Resolution for Managers and Leaders" training package consists of a participant's workbook and a trainer's manual, which includes interactive exercises, presentations, group discussions, skill practices, and role play simulations.

    Acknowledgments
    About Cdr Associates
    Introduction
    CDR’s Training Strategy
    CDR’s Approach to Conflict and Collaboration
    Overview of the Modules
    Contents of the Modules
    What Every Trainer Should Know
    A Lifelong Journey
    Dynamics of Competition and Cooperation
    Causes and Dynamics of Conflict
    Interest-Based Negotiation and Problem Solving
    Communication Skills I: Effective Listening
    Communication Skills II: Framing and Reframing
    Raising Conflict Productively
    Structural Conflict in Organizations
    Facilitative Leadership

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