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Myth of the Paperless Office

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ISBN-10: 0262194643

ISBN-13: 9780262194648

Edition: 2001

Authors: Abigail J. Sellen, Richard H. R. Harper

List price: $42.50
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Description:

Over the past thirty years, many people have proclaimed the imminent arrival of the paperless office. Yet even the World Wide Web, which allows almost any computer to read and display another computer's documents, has increased the amount of printing done. The use of e-mail in an organization causes an average 40 percent increase in paper consumption. In The Myth of the Paperless Office, Abigail Sellen and Richard Harper use the study of paper as a way to understand the work that people do and the reasons they do it the way they do. Using the tools of ethnography and cognitive psychology, they look at paper use from the level of the individual up to that of organizational culture. Central…    
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Book details

List price: $42.50
Copyright year: 2001
Publisher: MIT Press
Publication date: 10/12/2001
Binding: Hardcover
Pages: 246
Size: 6.50" wide x 9.50" long x 1.00" tall
Weight: 1.144
Language: English

Richard H. R. Harper, currently Principal Researcher in Socio-Digital Systems at Microsoft Research, has explored user-focused technical innovation in academic, corporate, and small company settings. He is the coauthor (with Abigail J. Sellen) of The Myth of the Paperless Office (MIT Press, 2001).

Acknowledgments
Introduction
What's Wrong with Paper?
Paper in Knowledge Work
Reading from Paper
Paper in Support of Working Together
Designing New Technologies
The Future of Paper
Notes
References
Index